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Cannot login - "Must Activate your Account" proble

 
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Jagi
Toy Hunter
Toy Hunter


Joined: 24 Sep 2009
Posts: 25

PostPosted: Fri Sep 25, 2009 12:06 pm    Post subject: Cannot login - "Must Activate your Account" proble Reply with quote

Hi Mods

I'd just like to re-introduce myself - my handle on PTK is really SkyClad. Last week, I suddenly could not login. Error message kept saying that I should activate my account. I've been a member here since Nov. 2007 and have never been in trouble. I just would need an explanation as to what happened to my account and if it is still recoverable. I had already sent an email to bro Unleashed about this - still waiting for a reply. I had to create this new profile just to be able to inform the Mods of this problem - I know of several other PTK members who experienced the same login issue.

Hope you can enlighten me on this matter - especially now that I have some pending commitments in the Marketplace.

Thank you.
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Jagi
Toy Hunter
Toy Hunter


Joined: 24 Sep 2009
Posts: 25

PostPosted: Wed Oct 14, 2009 2:00 pm    Post subject: Reply with quote

Still awaiting reply on this please. Follow-up lang po, Mods.

Thank you.
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Jagi
Toy Hunter
Toy Hunter


Joined: 24 Sep 2009
Posts: 25

PostPosted: Thu Oct 29, 2009 10:18 am    Post subject: Reply with quote

Waw, wala pa rin reply ang Mods? No email or PM to explain what happened or if they're looking into it?

I work in a company where we have people maintaining and moderating online boards and forums - and this kind of indifference to users is a bad example. Usually, flaming na ang gagawin ng forumers.

At least let me know if it's a technical issue that can't be fixed. That, at least, is a reply.

To PTK forumers reading this, especially those who've been here for years, I hope this doesn't happen to you, too.

Tsk.
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chochi
Toy Hunter
Toy Hunter


Joined: 08 Oct 2009
Posts: 4

PostPosted: Thu Oct 29, 2009 4:24 pm    Post subject: Reply with quote

i have the same problem sir. i cannot log-in with my other handle.
i hope the mods can answer this issue. tnx!
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reizor_blackblade
Toy Hunter
Toy Hunter


Joined: 30 Jan 2009
Posts: 14

PostPosted: Sat Oct 31, 2009 1:48 am    Post subject: Reply with quote

Sir Ask k po yng account kng barasival nagkakaproblema din po ng katulad nla. thanks
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reizor_blackblade
Toy Hunter
Toy Hunter


Joined: 30 Jan 2009
Posts: 14

PostPosted: Sun Nov 01, 2009 5:40 pm    Post subject: Reply with quote

Sir Mod paano na po yng account k sir. username k po barasival
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unleashed
Site Admin
Site Admin


Joined: 29 Apr 2006
Posts: 1433
Location: you are here not because it is your right but because it was given to you as a privilege

PostPosted: Sun Nov 01, 2009 7:41 pm    Post subject: Reply with quote

Hmmm....seems like the thread brings out people with multiple accounts. I can see that you guys already have several accounts prior to your temporary suspension.

My apologies for not being online and answering your querries asap. I seldom check on the boards the past few weeks.

I receive a lot of emails and because of these I'm pretty sure that some of them goes to the spam box which i will be unable to read.

With regards to Skyclad, I have to review your post as to why your account was deactivated. I'm sure that there's a reason why. It could be that you also handle multiple accounts, give me a few days to check it out.

Gizmo and Barasival's account are temporarily suspended for getting a negative feedback. please check with the negative feedback rules.

Anyways, I'm sure you are aware of your actions so please consider them before complaining.

Thanks and have a nice day.

Btw, let me just remind you again that multiple accounts are not allowed. I can see members having 2-4 possible multiple accounts. Once proven, all accounts will be subject for permanent suspension.
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unleashed
Site Admin
Site Admin


Joined: 29 Apr 2006
Posts: 1433
Location: you are here not because it is your right but because it was given to you as a privilege

PostPosted: Sun Nov 01, 2009 7:46 pm    Post subject: Reply with quote

ohh and 1 more thing PTK is not a company or corporation. All moderators are collector volunteers. We don't get paid for doing our thing here, this is all done for the hobby.
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ash
Toy Enthusiast
Toy Enthusiast


Joined: 16 Jul 2009
Posts: 1004
Location: Black Mamba's Nest, Amazon Forest, Africa

PostPosted: Sun Nov 01, 2009 8:35 pm    Post subject: Reply with quote

sir unleashed baka po pede ng iactivate yung pm and avatar ko...nagrequest na po ako dun sa request thread... Salamat po... Very Happy
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reizor_blackblade
Toy Hunter
Toy Hunter


Joined: 30 Jan 2009
Posts: 14

PostPosted: Sun Nov 01, 2009 10:55 pm    Post subject: Reply with quote

Sir mod salamat po sa inquiry.
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Jagi
Toy Hunter
Toy Hunter


Joined: 24 Sep 2009
Posts: 25

PostPosted: Wed Nov 04, 2009 6:37 pm    Post subject: Reply with quote

Thank you, bro Unleashed, will await your reply on this. Regarding multiple accounts - nope, I only use SkyClad that's why I value it as my only PTK account. Very Happy

unleashed wrote:
Hmmm....seems like the thread brings out people with multiple accounts. I can see that you guys already have several accounts prior to your temporary suspension.

My apologies for not being online and answering your querries asap. I seldom check on the boards the past few weeks.

I receive a lot of emails and because of these I'm pretty sure that some of them goes to the spam box which i will be unable to read.

With regards to Skyclad, I have to review your post as to why your account was deactivated. I'm sure that there's a reason why. It could be that you also handle multiple accounts, give me a few days to check it out.

Gizmo and Barasival's account are temporarily suspended for getting a negative feedback. please check with the negative feedback rules.

Anyways, I'm sure you are aware of your actions so please consider them before complaining.

Thanks and have a nice day.

Btw, let me just remind you again that multiple accounts are not allowed. I can see members having 2-4 possible multiple accounts. Once proven, all accounts will be subject for permanent suspension.
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Jagi
Toy Hunter
Toy Hunter


Joined: 24 Sep 2009
Posts: 25

PostPosted: Wed Nov 04, 2009 6:39 pm    Post subject: Reply with quote

Tho syempre I had to create a Jagi account just to be able to inquire as to what happened. If you have to delete Jagi, ok lang.

Thank you.
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unleashed
Site Admin
Site Admin


Joined: 29 Apr 2006
Posts: 1433
Location: you are here not because it is your right but because it was given to you as a privilege

PostPosted: Thu Nov 05, 2009 7:30 pm    Post subject: Reply with quote

In order to activate your Skyclad account, I'll have to delete your Jagi account. It's a long read to look to check all your post and I'm currently busy with other things. If there are no violations, possible reasons is that maybe you did an email address change, forumer automatically locks out an account if there's a change in the email address to protect the account.
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Jagi
Toy Hunter
Toy Hunter


Joined: 24 Sep 2009
Posts: 25

PostPosted: Fri Nov 06, 2009 4:12 pm    Post subject: Reply with quote

So my SkyClad account is still intact when I activate it? I'm fine with having the Jagi account deleted Smile

Again, thank you.
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SkyClad
Toy Hunter
Toy Hunter


Joined: 25 Nov 2007
Posts: 406
Location: www.geekzkrieg.com

PostPosted: Thu Nov 12, 2009 10:03 am    Post subject: Reply with quote

Woohoo! I'm back Smile

Talamats!
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